Find Calm managing community with Jeff Roe
In this podcast episode, Jeff Roe shares his passion for community as a Senior Community Manager on the Strategic Services team at Khoros, the leading community engagement platform helping companies connect with their customers authentically. He also serves as host for the Austin chapter of CMX Connect, a volunteer-led arm of CMX that brings community professionals together with over 60 chapters across the world. Jeff built his social media and community skills by working for brands like 2U, graze.com, and SiriusXM. Check out the following links to learn more about Jeff’s team at Khoros and the Austin chapter of CMX Connect. You can follow Jeff on Twitter @chaffrey.
In this episode, we discuss:
Utilizing life experiences in community building
How he works with companies to support the community
Tips for community managers to build engagement
Managing large communities and creating safe spaces for cultivating trust
Connecting with community professionals with CMX
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