Create An Inclusive Community
Jephtah advocates for DEI (Diversity, Equity, and Inclusion) in the community management space as he rallies for more Global Opportunities for Community Managers living in Nigeria.
Online Communities
Online Community Building
Community Book Review: The Forever Transaction
“With The Forever Transaction, you have everything you need to build durable, long-term relationships with every customer, and leverage them for ultimate business success―today, tomorrow, and forever.”
Making Community Connections
In today’s episode, I’m excited to introduce Todd Nilson, President of Clocktower Advisers. He’s been working in online communities and digital workspaces for most of his professional career with his earliest experience facilitating discussion in forums for multi-player games.
